(不) 信任的状态:以人为中心的技术开发和在密集心理健康环境中实施
Jessa Lin Westheimer1, Ryan P Smith1, Peter Iacobelli1
1The Menninger Clinic, Houston, TX, USA.
Journal of affective disorders
|September 3, 2024
概括
建立患者信任是心理健康护理技术的关键. 解决信任障碍提高了数字健康的采用,并改善了住院患者的结果.
科学领域:
- 心理健康技术 心理健康技术
- 医疗保健创新 医疗保健创新
- 患者信任的动态 患者信任的动态
背景情况:
- 在精神卫生保健中技术的整合为提高质量和结果提供了潜力.
- 成功实施取决于患者对提供者,组织和技术的信任.
- 密集精神卫生保健机构,特别是住院病房,存在独特的信任挑战.
研究的目的:
- 探索建立和评估患者对密集心理健康护理的信任的复杂性.
- 检查信任的多面性质:人际,机构和技术.
- 识别影响患者对数字心理健康解决方案信任的障碍和促进因素.
主要方法:
- 文献综述和对患者对精神卫生保健的信任的概念分析.
- 探索治疗信任,包括人际关系和机构组成部分.
- 检查技术信任因素,包括数字素养和用户体验.
主要成果:
- 信任是精神卫生保健技术采用的关键决定因素.
- 信任的障碍包括社会文化因素和患者的精神病理学.
- 数字素养,社会经济地位和用户体验对技术信任产生重大影响.
结论:
- 评估和解决患者的信任对于在精神卫生保健中成功实施技术至关重要.
- 利用数字创新需要专注于建立和维护患者的信任.
- 在住院治疗中改善心理健康护理结果取决于理解和培养患者的信任.
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