了解护士在与讲汉语的心脏病患者沟通方面的观点
Jialin Li1, Ling Zhang2, Nicole Lowres3
1Susan Wakil School of Nursing and Midwifery, Faculty of Medicine and Health, University of Sydney, NSW, Australia.
Patient education and counseling
|September 5, 2024
概括
由于语言障碍和文化不确定性,心脏护士面临与说中文的患者的沟通挑战. 改善口译服务和文化能力培训对于有效的护理至关重要.
科学领域:
- 护理 护理 护理 护理
- 卫生沟通健康沟通
- 文化能力 文化能力
背景情况:
- 在心脏护理中,有效的沟通至关重要,特别是在不同患者群体中.
- 在医疗保健环境中,说中文的患者面临着独特的沟通挑战.
研究的目的:
- 探索心脏护士照顾中文患者的沟通经验.
- 识别沟通,资源可访问性和使用策略中的障碍和促进者.
主要方法:
- 探索性定性研究,涉及采访心脏护士 (n=11).
- 对面试成绩单进行主题分析,以确定关键的沟通主题.
主要成果:
- 关键的挑战包括语言障碍和关于家庭信仰,健康,药物和饮食的文化不确定性.
- 护士依靠口译员,面临着可用性,安排和质量变化的问题.
- 缺乏适当的沟通资源导致人们依赖质量差的材料.
结论:
- 与说中文的患者进行健康沟通需要解决重大语言和文化挑战.
- 优化口译服务和提供文化能力培训至关重要.
- 需要量身定制的资源来提高护士对中国移民需求的理解.
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