组织公民行为与心理福祉之间的联系:情绪智能作为通路
Kdv Prasad1,2, Shivoham Singh1,2, Ved Srinivas3
1Research, Symbiosis Institute of Business Management, Hyderabad, India.
Frontiers in psychology
|September 6, 2024
概括
情绪智能 (EI) 通过加强组织公民行为 (OCB) 来提高IT员工的心理福祉 (PWB). 劳动保障部分调解和调节了OCB和PWB之间的积极关系,促进了福利和绩效.
科学领域:
- 组织心理学 组织心理学
- 行为科学 行为科学
- 人力资源管理 人力资源管理
背景情况:
- 组织公民行为 (OCB) 和心理健康 (PWB) 对IT部门的员工绩效至关重要.
- 情绪智能 (EI) 越来越多地被认为对员工态度和行为的作用.
研究的目的:
- 调查OCB和PWB在IT支持部门员工之间的关系.
- 评估EI对OCB-PWB链接的调解和缓解作用.
- 为提高IT行业员工福祉提供经验见解.
主要方法:
- 使用海德拉巴300名IT员工的调查数据进行定量研究设计.
- 结构方程建模 (SEM) 使用AMOS版本28进行数据分析.
- 使用克伦巴赫α (0.79-0.91) 的可靠性评估.
主要成果:
- OCB和EI对IT员工的PWB有很大的影响 (p < 0.001).
- 欧盟部分调解了OCB和PWB之间的关系.
- EI调节了OCB-PWB的关联,加强了积极的联系.
结论:
- 在提高IT员工的PWB方面,EI起着至关重要的作用.
- 组织可以利用EI和OCB策略来改善员工福祉和绩效.
- 这些发现有助于理解OCB,EI和PWB在IT部门的相互作用.
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