通过对话代理方便的电子联系减少了阿富汗的种族间偏见和焦虑
Sofia Sahab1, Jawad Haqbeen2, Rafik Hadfi2
1Department of Social Informatics, Kyoto University, Kyoto, Japan. sahab.sofia@i.kyoto-u.ac.jp.
Communications psychology
|September 6, 2024
概括
使用对话代理的在线联系可以减少种族偏见和敌意,即使在像阿富汗这样的高度冲突的社会. 这种数字化方法促进了历史上分离的群体之间更好的群体间关系.
科学领域:
- 社会心理学 社会心理学
- 计算社会科学 计算社会科学
- 解决冲突 解决冲突
背景情况:
- 群体间接触理论表明,直接的互动可以减少偏见.
- 间接在线联系 (E-contact) 提供了一个可扩展的替代方案,特别是在高度冲突的环境中.
- 阿富汗的少数民族 (普什图人,塔吉克人,哈扎拉人) 面临着历史上的隔离和持续的冲突,这使得他们成为一个关键的试验案例.
研究的目的:
- 调查E-contact平台中的对话代理是否可以减轻种族间的偏见和敌意.
- 评估人工智能促进的在线互动对受冲突影响的人群群体间群体间态度的影响.
主要方法:
- 一个三个时间点的在线实验,涉及128名来自普什图族,塔吉克族和哈扎拉族的阿富汗参与者.
- 参与者被分配到对照组 (没有代理人) 或三个实验组之一,设置不同的对话代理.
- 测量了随着时间的推移对群体间偏见,敌意和焦虑的变化.
主要成果:
- 与对照组相比,使用交谈剂的实验小组在外组偏见和焦虑方面表现出更大的减少.
- 在E-contact条件下的参与者贡献了更多的想法,并表达了更长的意见.
- 对话代理似乎提高了在线团体间联系的有效性.
结论:
- 通过对话代理方便的电子联系是改善群体间态度的可行策略.
- 这种方法有望减少深度分裂的社会中的偏见和敌意.
- 数字干预可以克服冲突地区传统团体间接触的障碍.
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