全国范围的数字决策支持系统在初级保健中的全科医生用户体验
Jekaterina Šteinmiller1, Peeter Ross1
1Department of Healthcare Technologies, School of IT, Tallinn University of Technology, Tallinn, Estonia.
Digital health
|September 9, 2024
概括
爱沙尼亚的全科医生分享了他们与全国数字决策支持系统 (DDSS) 的经验. 结果突出了用户友好性,好处和障碍,为初级保健中数字健康的未来改进提供了信息.
科学领域:
- 数字健康数字健康
- 主要护理技术的初级护理技术
- 临床决策支持系统 临床决策支持系统
背景情况:
- 数字决策支持系统 (DDSS) 旨在提高医疗保健的质量和安全.
- 由于知识有限,评估DDSS的有效性是具有挑战性的.
- 爱沙尼亚在2020年为全科医生 (GPs) 实施了全国性的DDSS.
研究的目的:
- 描述爱沙尼亚一般医生在全国范围的数字决策支持系统 (DDSS) 中的用户体验.
- 了解DDSS对爱沙尼亚初级保健环境中的护理质量的影响.
- 收集关于用户感知到DDSS实施和使用的障碍和支持因素的见解.
主要方法:
- 一个定性描述性的研究设计.
- 采用雪球采样,招募9名全科医生进行半结构面试.
- 专题分析采访数据,确定六个主要主题和16个子主题.
主要成果:
- 确定了关键主题:用户友好性,临床实践整合,好处,对全科医生工作的影响,障碍和改进建议.
- 医生经验各不相同,根据临床主题有不同的好处和障碍.
- 详细介绍了影响DDSS实施和使用的用户感知因素.
结论:
- 全科医生的用户体验为DDSS在初级保健中的实际应用提供了关键的见解.
- 系统地收集用户体验对于确保DDSS的可用性和可持续性至关重要.
- 未来的研究应该通过患者记录分析来评估DDSS的功能和决策质量.
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