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相关概念视频

Introduction to Statistical Process Control01:15

Introduction to Statistical Process Control

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Statistical Process Control (SPC) is a method used to monitor and control quality within processes, particularly in manufacturing and service delivery, by employing statistical methods. SPC aims to distinguish between natural (common cause) variation and variation due to specific changes or events (special cause), allowing for timely improvements and sustained quality. The control chart, a pivotal tool in SPC, visually displays data over time alongside a central line of upper and lower control...
98
Stability of structures01:14

Stability of structures

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In mechanical engineering, the stability of systems under various forces is critical for designing durable and efficient structures. One fundamental way to explore these concepts is by analyzing systems like two rods connected at a pivot point, O, with a torsional spring of spring constant k at the pivot point. This system is similar in appearance to a scissor jack used to change tires on a car. In this case, the arms of the linkage (equivalent to the rods in this system) are entirely vertical,...
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Residual Stresses01:26

Residual Stresses

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Residual stresses reside in a structure even after removing the original stress inducer. This phenomenon often arises from varied plastic deformations across different parts of a structure. Consider a rod stretched beyond its yield point. It will not regain its original length due to permanent deformation. Even after load removal, the rod does not entirely lose stress because of uneven plastic deformations, resulting in residual stresses. The computation of these stresses in structures is...
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Control systems are everywhere in contemporary society, influencing diverse applications from aerospace to automated manufacturing. These systems can be found naturally within biological processes, such as blood sugar regulation and heart rate adjustment in response to stress, as well as in man-made systems like elevators and automated vehicles. A control system is essentially a network of subsystems and processes that collaboratively convert specific inputs into desired outputs.
At the heart...
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Stability of Equilibrium Configuration01:23

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Understanding the stability of equilibrium configurations is a fundamental part of mechanical engineering. In any system, there are three distinct types of equilibrium: stable, neutral, and unstable.
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Steel Manufacturing01:26

Steel Manufacturing

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Steel manufacturing is a multi-stage process that begins by smelting iron ore into cast iron in a blast furnace. This initial stage involves layering iron ore with coke, a type of fuel, and crushed limestone within the furnace. The coke is ignited with a high volume of air, leading to the creation of carbon monoxide, which acts to reduce the iron ore to pure iron.
During this smelting process, limestone plays a crucial role by forming slag. Slag captures impurities within the molten iron, such...
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Operation of the Collaborative Composite Manufacturing CCM System
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面向服务的制造是否能提高客户的稳定性?

Ling Ou1

  • 1School of Business, Hunan Institute of Humanities, Science and Technology, China.

Heliyon
|September 9, 2024
PubMed
概括
此摘要是机器生成的。

面向服务的制造 (SOM) 通过稳定客户关系来提高供应链的弹性. 这种稳定性是持久的,客户支持服务比以供应商为中心的服务更有效.

关键词:
面向服务的制造业 (SOM)稳定的客户关系 稳定的客户关系供应链弹性 供应链弹性支持客户的服务服务.支持供应商的产品服务.

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Last Updated: Jun 13, 2025

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科学领域:

  • 运营研究 运营研究
  • 供应链管理 供应链管理
  • 制造系统制造系统的制造

背景情况:

  • 供应链的弹性对于业务连续性至关重要.
  • 客户关系稳定是供应链弹性的一个关键因素.
  • 面向服务的制造 (SOM) 是一个新兴的战略.

研究的目的:

  • 调查SOM对供应链弹性的影响.
  • 分析客户稳定性在这种关系中的作用.
  • 为了区分各种SOM结构的有效性.

主要方法:

  • 使用A股上市制造业公司 (2009-2022) 的数据进行实证分析.
  • 统计建模以评估SOM和客户稳定性之间的关系.
  • 在SOM中对不同类型的服务进行比较分析.

主要成果:

  • SOM对客户关系的稳定性产生了积极的影响.
  • 索姆对客户稳定的积极影响是持久的.
  • 支持客户的服务 (如培训) 比支持供应商产品的服务 (如售后服务) 更有效.

结论:

  • 实施SOM可以通过稳定的客户关系来提高供应链的弹性.
  • 在SOM中,战略性选择服务类型对于最大限度地提高客户稳定性至关重要.
  • 调查结果为供应链管理和行业整合提供了实际见解.