在法医和安全的心理健康服务中应对工作场所的攻击:调查员工的信心,相关因素和培训需求
Wei He1, Lara Denman1, Michael Luder1
1Department of Mental Health and Specialised Services, West Moreton Health, Queensland Health, Brisbane, QLD, Australia.
概括
法医和安全心理健康服务人员报告对管理工作场所攻击的信心较低,目前的培训被认为是无效的. 需要加强培训,优先考虑护士和高安全人员.
科学领域:
- 法医精神病学 法医精神病学
- 心理健康服务研究 心理健康服务研究
- 职业安全 在职业安全.
背景情况:
- 在法医和安全的心理健康环境中,工作场所的攻击性存在重大风险.
- 在这些环境中,现有的员工培训可能无法充分解决管理侵略的复杂性.
研究的目的:
- 评估员工对在法医和安全心理健康服务 (FSMHS) 中管理工作场所攻击行为的信心.
- 确定与员工信心和攻击管理相关的因素.
- 确定FSMHS工作人员在侵略预防方面的具体培训需求.
主要方法:
- 对FSMHS工作人员进行了在线调查.
- 参与者报告了工作场所侵略,培训效率和信心水平的经验.
- 采用了统计分析 (逐步多重回归) 和专题分析.
主要成果:
- 员工对处理工作场所攻击行为的信心与培训效果的感知相关,被评为低至中等.
- 护士报告说,工作场所的攻击率高于其他职业.
- 高安全设置中的员工发现培训效果不如中等或低安全设置中的员工.
结论:
- 目前的培训需要提高内容,交付方法和支持策略.
- 建议包括为FSMHS提供量身定制的培训,平衡地关注物理和非物理干预,并增加实际场景.
- 优先考虑护士和高级安全人员,以及整合所有职业,对于有效的培训至关重要.
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