协作,人际关系和应灾倾向如何在非面对面的环境中协作:从长期的流行体验中吸取教训
Soyoung Kim1, Simon Andrew2, Richard C Feiock3
1College of Liberal Arts, Seoul National University of Science and Technology, Seoul, Republic of Korea.
Frontiers in psychology
|September 10, 2024
概括
同理心和协作技巧对于在线环境中有效应对灾害至关重要. 这项研究揭示了这些特征之间的直接联系,以及个人在非面对面的合作中如何在危机期间反应.
科学领域:
- 心理学 心理学 心理学
- 社会学 社会学 社会学
- 人与计算机的交互
背景情况:
- 越来越多的人依赖非面对面的协作,尤其是在流行病后,需要了解危机情况下的群体动态.
- 以前的研究还没有充分探索虚拟环境中的协作特征,同情心和灾难响应之间的相互作用.
研究的目的:
- 研究在线环境中协作特征 (调节,有效性),人际反应和灾难情况反应之间的关系.
- 在非面对面的合作项目中,确定同理心和协作效率如何影响灾难响应.
- 分析协作调节和人际反应对情境同情感的调解和调节效应.
主要方法:
- 利用了123名大学生数据的因子分析和正规相关性分析.
- 检查了为期七周的非面对面的合作项目,以评估关系模式.
- 采用调解和调节模型来测试因果关系.
主要成果:
- 发现了协作调节,协作有效性和情境同理心的人际反应之间显著的直接因果关系.
- 确定同理心和协作效率与在线协作中的灾难响应有很大关系.
- 观察到协作调节和人际反应之间对情境同情感的相互调解效应,没有显著的调节效应.
结论:
- 共感在灾难期间在线协作中发挥着关键作用,增强了集体反应.
- 协作和人际交往技能对于在缺乏身体互动的环境中应对危机至关重要.
- 该研究提供了对有效虚拟危机管理的社会和心理因素的细微了解.
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