患者生成的数据如何提高慢性护理中的患者-提供者沟通:设计科学研究中的实地研究
Dario Staehelin1,2, Mateusz Dolata1, Livia Stöckli1
1Department of Informatics, University of Zurich, Zurich, Switzerland.
JMIR medical informatics
|September 10, 2024
概括
在移动健康 (mHealth) 系统中,患者生成的数据可以改善患者-提供者沟通,并激活患者在他们的护理中. 这项研究观察到新的沟通行为,增强咨询,促进以患者为中心的护理.
科学领域:
- 数字健康数字健康
- 人与计算机的交互
- 卫生沟通健康沟通
背景情况:
- 患者为中心的护理模式强调患者参与医疗保健.
- 移动健康 (mHealth) 是以患者为中心的护理的关键,但面临采用障碍.
- 当前的mHealth应用程序往往缺乏患者参与和提供者工作流集成.
研究的目的:
- 在引入患者生成数据时,调查患者-提供者沟通行为中的变化.
- 评估患者生成数据对以患者为中心的沟通的影响.
主要方法:
- 设计科学方法用于开发PatientHub,一个集成的数字健康系统.
- 患者Hub被代开发和评估在一个为期3周的实地研究.
- 分析了54次视频录制的咨询和面试,共27名患者和6名医生.
主要成果:
- 在咨询中引入患者生成的数据产生了三个新出现的行为:情绪标签,预期减速和决策乒乓球.
- 研究人员发现,这些行为增强了患者与医疗服务提供者之间的沟通,使咨询变得更加个性化,可操作,值得信赖和平等.
- 患者生成的数据积极地让患者和提供者参与护理过程.
结论:
- 患者生成的数据通过增强患者和提供者的参与,极大地促进了以患者为中心的护理.
- 为以患者为中心的沟通提出了三个设计原则.
- 研究结果为设计未来的移动健康系统和理解慢性护理中的移动健康支持通信提供了洞察力.
关键词:
慢性护理 慢性护理设计科学研究 设计科学研究现场研究 实地研究综合护理是一项综合护理.手机电话 手机电话手机电话以患者为中心的护理.患者生成的数据是患者生成的数据.患者-医疗服务提供者协作合作患者与医疗服务提供者之间的沟通更多相关视频
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