一项基于智能手机的多发性硬化症大规模观察研究的用户体验:全球性,开放式,仅数字化研究
Adriano Galati1, Lito Kriara1, Michael Lindemann1
1F Hoffmann-La Roche Ltd, Basel, Switzerland.
JMIR human factors
|September 11, 2024
概括
提高多发性硬化症 (MS) 数字健康技术工具 (DHTT) 的用户体验 (UX) 是关键. 诸如无激活过程和可配置的提醒等改进可以显著提高用户参与度和对远程MS症状评估的保留率.
科学领域:
- 数字医疗技术工具 (DHTTs) 是一个数字医疗技术工具.
- 多发性硬化症 (MS) 症状评估评估
- 用户体验 (UX) 研究研究.
背景情况:
- 泛光开放应用程序使用远程,基于智能手机传感器的测试来监测MS症状.
- 用户获取,参与和保留是DHTT部署的关键挑战.
研究的目的:
- 为了定量和定性地评估Floodlight Open应用程序的关键用户体验 (UX) 因素.
- 确定在自然环境中部署DHTT的驱动因素和障碍.
主要方法:
- 全球,开放式访问研究通过智能手机测试评估认知,手机运动功能和平衡/步态.
- 通过与美国参与者的半结构化访谈收集的定性UX数据.
- 定量用户体验分析侧重于改进的激活和通知功能对参与和保留的影响.
主要成果:
- 定性反确定了对简化激活流程和可配置提醒的需求.
- 一个无的用户旅程将应用程序激活转化率从53.9%提高到74.6%.
- 提醒和推送通知在测试系列中改善了连续使用,测试完成和30天的保留率.
结论:
- 通过DHTT进行远程MS评估是一个新兴的研究领域.
- 持续改进用户体验设计对于在MS护理中长期采用DHTT至关重要.
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