在一个大型学术卫生系统中实施和评估电子咨询计划
Anita Arora1, Renee Fekieta1, Erica Spatz1
1Yale School of Medicine, New Haven, Connecticut, United States of America.
实施电子咨询 (eConsults) 可能具有挑战性,但一个大型的学术卫生系统发现了强大的吸收和高临床医生满意度. 关键策略包括领导层的参与和专门的团队,以成功开发eConsult计划.
科学领域:
- 医疗信息学 医疗信息学
- 医疗保健管理的管理
- 临床操作 临床操作
背景情况:
- 电子咨询 (eConsults) 改善了医疗保健的获取,并减少了不必要的使用.
- 开发成功的eConsult计划带来了重大实施挑战.
研究的目的:
- 分享大量eConsult计划的实施和评估经验.
- 描述该计划在一个学术卫生系统中的34个医学和外科专业的采用.
主要方法:
- 一种结合定性和定量数据收集的多方法方法.
- 运营和流程结果分析,以评估eConsult采用情况.
- 对推和专业提供者进行的临床医生满意度调查.
主要成果:
- 在卫生系统内,已经证明了eConsult工作流的强大采用.
- 在初级保健和专科临床医生中获得了很高的满意度.
- 确定了有效的实施策略:领导参与,专门的团队和质量保证.
结论:
- 该eConsult计划取得了显著的采用和积极的临床医生反.
- 有效的实施依赖于战略规划,团队支持和质量控制.
- 调查结果为旨在实施eConsult计划的卫生系统提供了宝贵的见解.
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