评估患者安全文化:神经学研究所的见解
Hekma Hajji1, Emna Bokri2, Nader Baffoun3
1Department of pharmacy, National Institute of Neurology Mongi-Ben Hamida.
La Tunisie medicale
|September 17, 2024
概括
神经学研究所的患者安全文化是平均的,在学习和团队合作方面有优势. 需要在管理支持和沟通方面进行改进,以提高患者安全意识.
科学领域:
- 医疗保健管理的管理
- 患者安全研究 患者安全研究
- 医院质量改善 医院质量改善
背景情况:
- 评估患者安全文化对于改善医院质量和患者结果至关重要.
- 了解医疗保健专业人员对患者安全的看法是确定需要改进的领域的关键.
研究的目的:
- 评估神经学研究所医疗保健专业人员的患者安全文化.
- 在患者安全文化中确定需要改进的特定领域.
- 确定社会人口统计学因素对患者安全意识的影响.
主要方法:
- 采用了横截面描述性研究设计.
- 经过验证的患者安全文化医院调查问卷被用于医疗保健工作者.
- 分析了123名受访者的数据.
主要成果:
- 61.8%的参与者认为患者的安全意识是可以接受的.
- 确定的优势包括"组织学习和持续改进" (60.3%),"患者与工作人员的关系" (58.9%) 和"单位内部的团队合作" (58.9%).
- 在"管理支持患者安全" (28.5%) 和"沟通开放性和对错误的非惩罚性反应" (40%) 中发现了缺陷.
结论:
- 神经学研究所的整体患者安全文化是温和的.
- "组织学习和持续改进"成为一个显著的优势.
- 有针对性的干预措施是必要的,以加强管理支持和沟通,以促进患者安全.
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