关于人工智能用于心理健康护理的患者观点:跨部门调查研究
Natalie Benda1, Pooja Desai2, Zayan Reza3
1School of Nursing, Columbia University, New York, NY, United States.
JMIR mental health
|September 18, 2024
概括
公众对人工智能 (AI) 在心理健康护理方面的看法是不同的. 虽然近一半的人看到潜在的好处,但对准确性,保密性和患者与提供者关系的担忧仍然存在,特别是关于人工智能在心理健康中的作用.
科学领域:
- 医疗信息学 医疗信息学
- 医疗保健中的人工智能
- 心理健康技术 心理健康技术
背景情况:
- 人工智能 (AI) 在医疗保健中的应用正在扩大,但与体质应用相比,患者和公众对人工智能用于心理健康护理的观点仍未得到充分探索.
- 关于患者观点的现有研究往往侧重于放射学或围产期健康等特定领域,在理解更广泛的公众对AI在心理健康方面的态度方面存在差距.
研究的目的:
- 调查公众对使用人工智能 (AI) 在心理健康护理中的好处,担忧,舒适度和价值观的看法.
- 确定影响这些观念的社会人口统计学因素.
主要方法:
- 对500名美国成年人的全国代表性样本进行了横截面调查.
- 参与者回答了有关AI在心理健康护理中的感知好处,担忧,舒适度和价值观的结构化问题,并提供了自由文本编写的选项.
主要成果:
- 大约49.3%的参与者认为人工智能可以有利于心理健康护理,黑人参与者和健康素养较低的人显示出更高的感知效益,而女性报告的感知效益较低.
- 关键问题包括人工智能的准确性,潜在的误诊,数据保密性以及患者与卫生专业人员关系的侵蚀.
- 显著多数 (80.4%) 的人在人工智能驱动的心理健康护理中重视了解风险因素,保密性和自主性,81.6%的人认为卫生专业人员对任何人工智能相关的误诊负责.
结论:
- 未来的研究应该专注于透明地向患者传达AI准确性和数据使用情况.
- 需要制定战略,确保在将人工智能整合到心理健康护理中时,维持和加强患者与卫生专业人员的关系.
- 解决患者对准确性,保密性和自主性的担忧对于人工智能在心理健康服务中的道德实施至关重要.
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