与患者进行有效的人际沟通的上下文障碍:定性分析
Rameshwari Singhal1, Samiksha Dubey1, Richa Khanna2
1Department of Periodontology, Faculty of Dental Sciences, King George's Medical University, Lucknow, UP, India.
Journal of oral biology and craniofacial research
|September 23, 2024
概括
为学生培养人际沟通 (IPC) 技能,需要了解患者互动障碍. 他们确定了七个关键障碍,包括时间,信任,文化,语言,同情心,识字和财务.
科学领域:
- 医学教育 医学教育
- 沟通研究 沟通研究
- 医疗保健的不平等 医疗保健的不平等
背景情况:
- 有效的人际沟通 (IPC) 对于与患者互动的本科生至关重要.
- 了解影响学生-病人互动的因素对于能力建设至关重要.
- 临床环境中的上下文障碍可能会阻碍有效的IPC.
研究的目的:
- 探索本科生和患者之间的人际沟通 (IPC) 感知障碍.
- 从多个角度深入了解影响学生患者互动的因素.
- 在临床微系统中确定影响IPC的特定挑战.
主要方法:
- 定性解释学现象学分析.
- 与患者进行半结构面试 (n=16) 和与实习生 (n=15) 和教师 (n=14) 进行焦点小组讨论.
- 多源数据收集和多层次分析,并进行三角测量以验证.
主要成果:
- 他们发现了七个相互依存的IPC障碍:时间限制,缺乏信任/尊重,文化多样性,语言差异,缺乏同情心,文盲和财务限制.
- 这些障碍从患者,实习生和教师的角度来看.
- 这些发现突出了在特定的临床微系统中面临的一系列独特挑战.
结论:
- 该研究确定了在临床环境中学生和患者之间阻碍IPC的特定障碍.
- 解决这些上下文因素对于改善以患者为中心的护理和伙伴关系至关重要.
- 开发有针对性的培训模块和研讨会可以提高学生的IPC能力.
相关概念视频
Barriers to Effective Communication II
3.6K
The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
3.6K
Barriers to Effective Communication I
8.7K
A communication barrier is any distortion or interruption during a conversation, resulting in miscommunication of the message. A good communicator should know these barriers and continuously check for the listener's understanding by obtaining feedback.
Communication barriers include the following:
Physiological barriers: They are limitations caused by a person's health condition or disability, such as hearing loss, poor eyesight, illness, or unconsciousness. An example to overcome this...
Communication barriers include the following:
Physiological barriers: They are limitations caused by a person's health condition or disability, such as hearing loss, poor eyesight, illness, or unconsciousness. An example to overcome this...
8.7K
Therapeutic Communication
4.4K
Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
4.4K
Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch
4.8K
The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
4.8K
Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing
7.8K
Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
7.8K
Levels of Communication I: Intrapersonal, Interpersonal, and Small Group
13.1K
Interpersonal communication focuses on the exchange of messages between two people.
We can participate in these relationships through verbal, nonverbal, and mediated communication. We engage in verbal communication when we use words during our interaction to convey specific meanings. On the other hand, nonverbal communication refers to various factors that can impact how we understand each other—for example, facial expressions.
We interact with others using mediated technologies like the...
We can participate in these relationships through verbal, nonverbal, and mediated communication. We engage in verbal communication when we use words during our interaction to convey specific meanings. On the other hand, nonverbal communication refers to various factors that can impact how we understand each other—for example, facial expressions.
We interact with others using mediated technologies like the...
13.1K


