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技术标记:基于游戏化的IT组织软件团队的开发,参与和激励的框架
Iqra Obaid1, Muhammad Shoaib Farooq1
1Department of Computer Science, University of Management & Technology, Lahore, Lahore, Punjab, Pakistan.
PeerJ. Computer science
|September 24, 2024
概括
本研究介绍了一个游戏化工作门户 (GWP) 框架,以提高IT组织中软件专业人员的动机,发展和参与度. GWP有效地解决了内部营销挑战,提高了员工的知识和绩效.
科学领域:
- 信息技术 信息技术 信息技术
- 人与计算机的交互
- 组织心理学 组织心理学
背景情况:
- 由于竞争压力和内部营销差距,IT组织中的软件专业人员面临着激励,发展和参与方面的挑战.
- 内部营销对于吸引,吸引和激励员工作为内部客户提供优质服务至关重要.
- 游戏化是工作场所日益增长的趋势,但它在IT专业人员的内部营销策略中的应用仍然未得到充分探索.
研究的目的:
- 为IT组织中的软件团队量身定制的游戏化解决方案实施提供一个全面的框架.
- 通过游戏化优化员工动机,发展和参与来解决内部营销挑战.
- 设计和验证一个游戏化的工作门户 (GWP) 使用系统的过程和准实验验证.
主要方法:
- 在IT软件团队中开发游戏化解决方案的综合框架.
- 通过低保真和高保真原型设计设计和实施游戏化工作门户 (GWP).
- 通过与来自各个组织的IT专业人员进行准实验,验证GWP.
主要成果:
- 基于游戏化的GWP在提高员工发展方面表现出显著的有效性.
- 该研究证实,使用GWP的IT专业人员的动机和参与程度有所改善.
- 该GWP促进了参与软件团队内不断的知识获取和应用.
结论:
- 拟议的游戏化框架和GWP是解决IT组织内部营销挑战的有效工具.
- 实施游戏化解决方案可以显著提高软件专业人员的动机,发展和参与度.
- 该研究提供了一种有效的方法,用于利用游戏化来提高IT部门的员工绩效和知识共享.
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