概括
沙特阿拉伯的患者对护理服务质量,特别是护士的专业性和隐私,表示高度满意. 然而,护士检查的频率和与患者共度的时间需要改进.
科学领域:
- 医疗保健的质量 医疗保健的质量
- 护理研究 护理研究
- 患者体验 患者体验
背景情况:
- 患者满意度是医疗保健质量的关键指标.
- 沙特阿拉伯的护理服务对患者满意度的研究有限.
研究的目的:
- 调查在沙特阿拉伯住院期间患者对护理质量满意度.
- 确定在护理护理中高满意度的特定领域和需要改进的领域.
主要方法:
- 横截面研究设计. 截面研究设计.
- 来自沙特阿拉伯五个地区的五家医院的746名患者的方便样本.
- 纽卡斯尔护理满意度表 (NSNS) 用于数据收集.
主要成果:
- 总体而言,患者对护理的满意度很高 (75.96%).
- 报告的最高满意度是护士的礼貌,病人隐私和专业能力.
- 护士检查的频率,与患者共度的时间,以及对亲属的支持,对护士的满意度较低.
- 小学教育,已婚/离婚状态以及妇科病房的患者报告满意度更高.
结论:
- 沙特阿拉伯的患者对护理服务表示高度满意.
- 需要改进的领域包括护士的可用性和患者相对支持.
- 结果可以指导护士和医院管理人员提高护理质量和患者满意度.
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