护士在与表现出冲突行为的客户工作时促进治疗关系的观点
Nick Overpelt1, Nienke Kool-Goudzwaard1, Barbara Stringer2
1Centre for Intensive Treatment, Parnassia Group, The Hague, The Netherlands.
International journal of mental health nursing
|September 28, 2024
概括
护士通过优先考虑合作,明确的单位结构和安全,与表现出冲突行为的心理健康客户建立治疗关系. 这种方法有助于管理具有挑战性的行为,并提高住院患者的护理质量.
科学领域:
- 心理健康护理 心理健康护理
- 精神病学护理 精神病学护理
- 治疗关系 治疗关系
背景情况:
- 治疗关系对于心理健康治疗至关重要.
- 冲突行为 (例如,自我伤害,侵略) 给医疗保健专业人员带来了挑战.
- 管理冲突行为对于住院精神卫生单位的护理质量和治疗进展至关重要.
研究的目的:
- 描述护士对培养与客户表现出冲突行为的治疗关系的观点.
- 探索护士在专业治疗环境中使用的策略.
主要方法:
- 定性研究方法.
- 在专门的住院心理健康部门进行.
- 通过个人半结构面试和与护士的焦点小组收集的数据.
主要成果:
- 护士优先考虑与客户和同事的合作,无论他们的行为如何,都邀请合作.
- 关键策略包括管理情绪,强调客户责任,减少冲突机会.
- 单元结构通过减少模糊性和不一致性来提高安全性.
- 护士需要共同的支持,足够的时间和资源来有效地管理冲突行为.
结论:
- 护士通过关注合作,结构和安全来促进治疗关系.
- 有效管理冲突行为是通过人际关系策略和环境支持的结合来实现的.
- 研究结果强调了护士在处理具有挑战性的客户行为时拥有一个支持性的工作环境的重要性.
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