生理和心理疲劳对工作效率的影响:包裹分类工作的案例研究
Miaomiao Li1, Zuqin Ma1, Rui Yan2
1School of Economics and Management, Beijing Information Science and Technology University, Beijing 100192, China.
Sensors (Basel, Switzerland)
|September 28, 2024
概括
这项研究揭示了生理和心理疲劳如何影响包裹分类效率. 在快递行业中,通过皮电活动获得最佳休息时间对于维持员工的表现和幸福感至关重要.
科学领域:
- 人体工程学和职业健康学
- 工业心理学 工业心理学
- 物流和供应链管理的物流和供应链管理.
背景情况:
- 中国电子商务的快速增长导致快递业的需求增加.
- 包裹分类是身体和精神上的要求,导致员工显著的疲劳.
- 了解疲劳的影响对于优化分拣效率和工人福祉至关重要.
研究的目的:
- 调查生理和心理疲劳对包裹分拣性能的明显影响.
- 为了确定包裹分拣员工的最佳休息时间.
- 为劳动力配额和工作日程优化提供数据驱动的见解.
主要方法:
- 15名参与者在连续和间歇 (有休息) 条件下完成了60分钟的分类任务.
- 使用电肌图 (EMG) 中位频率 (MF) 监测生理疲劳.
- 通过皮电活动 (EDA),皮肤导电水平 (SCL) 和主观评分 (RPE) 来评估心理疲劳.
主要成果:
- 在最初的30分钟内,生理疲劳显著影响了分类效率.
- 在第二个30分钟的时间里,心理疲劳变得更加占主导地位.
- 主观疲劳最初是由心理因素驱动的,后来受到生理和心理疲劳的影响.
结论:
- 415-460秒的休息时间,以EDA恢复为指导,有效地减轻疲劳并提高分类效率.
- 这些发现为改善包裹分拣行业的工作条件和生产率提供了关键的见解.
- 基于疲劳指标优化休息时间表对于快递的可持续运营至关重要.
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