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人工智能聊天机器人的准确性和可读性 回答与阴道切除相关的问题:公众要注意
Jonathan A Carlson1, Robin Z Cheng2, Alyssa Lange1
1Urology, The University of Toledo College of Medicine and Life Sciences, Toledo, USA.
Cureus
|September 30, 2024
概括
人工智能 (AI) 聊天机器人在回答关于精管切除的医疗问题时表现出类似的准确性,但可读性有很大差异. 患者可能会发现人工智能有帮助,但理解水平在不同平台上有所不同.
科学领域:
- 医疗信息学 医疗信息学
- 医疗保健中的人工智能
- 泌尿器科 泌尿器科 泌尿器科 泌尿器科
背景情况:
- 像ChatGPT这样的大型语言模型聊天机器人越来越多地被公众用于医疗信息.
- 对这些人工智能工具对于患者特定的医疗查询的可靠性进行的研究有限.
- 评估人工智能的准确性和可读性对于安全的公共卫生信息传播至关重要.
研究的目的:
- 评估人工智能聊天机器人的准确性和可读性,以响应患者关于输精管切除术的问题.
- 为了比较五个流行的AI平台 (ChatGPT,Bard,Bing,Perplexity,Claude) 在泌尿器科查询上的表现.
- 确定AI聊天机器人作为医疗信息可靠来源的适用性.
主要方法:
- 对五个人工智能聊天机器人 (ChatGPT,Bard,Bing,Perplexity,Claude) 提出了15个与静脉切除相关的问题.
- 泌尿学专家使用6点的利克特度量表对美国泌尿学协会的指导方针进行了准确性评估.
- 使用弗莱什阅读易度得分 (FRES) 和弗莱什-金凯德等级水平 (FKGL) 测量可读性.
主要成果:
- 聊天GPT显示了最高的平均精度 (5.04/6),其次是Bing (4.91),Claude (4.65),Bard (4.43) 和困惑 (4.41).
- 所有聊天机器人平均得分至少"有点准确".
- 谷歌巴德的可读性最好 (FRES 49.67,FKGL 10.1),而ChatGPT的FRES最低 (30.4) 和FKGL最高 (14.2).
结论:
- 主要的人工智能聊天机器人在提供关于输精管切除的医疗信息方面表现出相似的准确性.
- 人工智能产生的反应的可读性存在显著差异,影响患者的理解.
- 人工智能聊天机器人可以作为医疗信息的"相当准确"来源,但不同的可读性需要仔细考虑公众使用.
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