一个互动的,基于病例的研讨会,关于患者体验的内部医学住院医生
Julian Swanson1, Doris Lin2, Kristen A Staggers3
1Assistant Professor, Department of Medicine, Baylor College of Medicine.
MedEdPORTAL : the journal of teaching and learning resources
|October 2, 2024
概括
医疗住院人员在为期8周的专注于以患者为中心的护理和满意度调查的研讨会后,表现出显著的知识改善. 这项培训使未来的医生能够提高患者体验和医院指标.
科学领域:
- 医学教育 医学教育
- 患者体验研究 研究研究
- 改善医疗保健质量 改善医疗保健质量
背景情况:
- 转向以患者为中心的医疗保健需要为医疗专业人员提供培训.
- 患者满意度得分显著影响医疗保健系统的表现和医生评价.
- 弥合信息差距需要医生解决整体患者需求.
研究的目的:
- 评估针对内科医生实习生的一次有针对性的研讨会的有效性.
- 为了提高居民对以患者为中心的护理原则和满意度指标的理解.
- 为训练员提供基于证据的策略,以改善患者体验.
主要方法:
- 一个为期8周的每周1小时的研讨会,为内科医生实习生实施.
- 内容包括患者护理的演变,医院对医疗保健提供者和系统的消费者评估 (HCAHPS) 调查以及基于案例的场景.
- 研讨会前后的调查评估了知识和感知到的实用性.
主要成果:
- 195名居民参与了调查,其中139人 (71%) 完成了调查.
- 在所有主题中观察到显著的知识改善 (p < .001).
- 大多数居民认为,研讨会和临床场景对实践有用.
结论:
- 积极的教育对于准备居民以患者为中心的护理至关重要.
- 了解患者满意度调查及其影响对于医生职业生涯至关重要.
- 这种工作坊模型有效地提高了居民在解决患者需求和改善医疗保健质量的技能.
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