在数据可视化项目中客户-设计师谈判
IEEE transactions on visualization and computer graphics
|October 2, 2024
概括
有效的沟通和谈判是成功数据可视化项目的关键. 设计师和客户可以通过理解和调整他们的心理模型,通过扩大,限制或转移项目范围等策略来导航项目的复杂性.
科学领域:
- 人与计算机的交互
- 信息可视化 信息可视化
- 设计研究 设计研究
背景情况:
- 在数据可视化项目中,客户与设计师的协作至关重要.
- 对项目目标和解决方案的不同观点可能会带来挑战.
- 客户与设计师的关系对项目的成功有重大影响.
研究的目的:
- 在数据可视化中研究客户-设计师关系的动态.
- 开发一个模型来理解客户-设计师的项目空间.
- 确定谈判策略,使客户和设计师的观点一致.
主要方法:
- 对12位数据可视化设计师进行了采访研究.
- 开发了一个客户-设计师项目空间的模型.
- 分析了客户-设计师互动中使用的谈判策略.
主要成果:
- 开发了一个客户端-设计师项目空间模型,包括目标,资源和设计.
- 确定了三个谈判策略:扩大,限制和转移项目空间.
- 意见分歧源于不同的思维模式,可以通过谈判解决.
结论:
- 客户与设计师的合作是一种经过谈判的关系,具有固有的机遇和挑战.
- 有效的谈判策略可以减轻摩擦,防止冲突.
- 对于成功的数据可视化项目来说,理解和调整心理模型是必不可少的.
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