探索旅程地图作为定性研究的产品:通过食品的应用不安全的退伍军人经验
Trenton M Haltom1,2, Nipa Kamdar1,2
1Michael E. DeBakey VA Medical Center (MEDVAMC), Center for Innovations in Quality, Effectiveness and Safety (IQuESt), Houston, TX, USA.
Qualitative health research
|October 4, 2024
概括
旅程地图以视觉形式表示用户体验,帮助研究人员理解复杂的过程和情绪. 这项研究强调了它们的新性和实用性,特别是在健康研究中,通过绘制退伍军人的粮食不安全情况.
科学领域:
- 定性研究方法 定性研究方法
- 人与计算机的交互
- 医疗保健服务研究 医疗服务研究
背景情况:
- 旅程地图以视觉形式表示用户体验,有助于理解复杂的过程.
- 它们捕捉了情绪,反应和价值观,提供了丰富的定性见解.
- 旅程地图在研究和实际应用环境中都是有价值的工具.
研究的目的:
- 为新研究人员介绍旅程绘图的方法.
- 强调旅程图的新性和实用性,作为定性研究的视觉产品,特别是在医疗保健领域.
- 通过实践示例,探索旅程图的好处,缺点和相关性.
主要方法:
- 利用定性,深入的访谈来收集有关参与者的经验的数据.
- 雇员会员检查以验证发现并提高旅程图的准确性.
- 设计了一个旅程地图,以视觉代表粮食不安全的复杂途径.
主要成果:
- 开发的旅程地图独特地将粮食不安全描述为一个重复的循环过程.
- 这与传统的旅程地图形成鲜明对比,这些地图通常具有离散的开始和结束点.
- 视觉表现促进了对参与者生活经验的更深入理解.
结论:
- 旅程地图是创新的产品,为可视化定性数据提供了新的方式.
- 研究人员可以利用旅程图来识别过程改进和创新的机会.
- 该方法在医疗环境中尤其具有影响力,以了解患者的旅程和未满足的需求.
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