同行支持提供者和接受者在虚拟同行支持中风计划中的同情心的观点:"如果你没有同情心,你就不能真正支持"
Hardeep Singh1,2,3, Michelle L A Nelson4,5, Meera Premnazeer3
1Department of Occupational Science & Occupational Therapy, Faculty of Medicine, University of Toronto, Toronto, Ontario, Canada.
PloS one
|October 4, 2024
概括
在虚拟中风同行支持计划中,同情心至关重要,它是由真正的促进者培养的,并了解接受者的需求. 障碍包括缺乏同情心和沟通不良,影响节目质量.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 康复医学 康复医学 康复医学
- 心理学 心理学 心理学
背景情况:
- 自COVID-19大流行以来,中风幸存者的虚拟同行支持计划增加了.
- 同情心被认为可以改善医疗服务的结果,但在虚拟中风同行支持方面没有得到充分研究.
- 这项研究解决了虚拟同行支持中风计划中理解同情心的差距.
研究的目的:
- 描述虚拟同行支持中风计划中的同情支持.
- 探索同行支持提供者和接受者的观点.
- 在这种环境中识别同情心的促进者和障碍者.
主要方法:
- 由辛克莱尔和同事们的同情模式指导的定性描述性研究.
- 与同行支持的接受者和提供者进行的采访.
- 对转录的采访进行混合主题分析.
主要成果:
- 参与者强调了同情心在虚拟中风同行支持中的重要作用.
- 慈悲是由提供者美德 (真诚,激情,同情),关系空间和有效沟通所促进的.
- 障碍包括缺乏这些美德和无效的沟通,对接收者体验产生负面影响.
结论:
- 调查结果确定了虚拟中风同行支持中感知同情心的关键促进者和障碍.
- 提供了实用建议,以增强同情心和提高节目质量.
- 这项研究强调了在虚拟同行支持环境中培养故意同情的重要性.
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