护士在Uber式"互联网加"护理服务中工作的偏好:一个离散选择实验
Jin Yang1, Bingxin Ma1, Shixiang Chen2
1School of Nursing, Tianjin Medical University, Tianjin 300070, China.
International journal of nursing studies
|October 8, 2024
概括
注册护士在Uber式的互联网加护理服务中优先考虑安全和保障,收入也是一个关键因素. 了解这些偏好对于优化这些不断发展的家庭护理服务至关重要.
科学领域:
- 护理服务 护理服务
- 医疗服务管理 医疗服务管理
- 数字健康数字健康
背景情况:
- 中国的"互联网+"护理服务,是优步式家庭护理的典范,已经显著增长.
- 注册护士的偏好是管理人力资源和提高该部门服务效率的关键.
- 关于护士对这些服务的具体偏好,研究有限.
研究的目的:
- 调查注册护士对Uber风格的互联网Plus护理服务的偏好.
- 从供应侧的角度提供优化这些服务的建议.
主要方法:
- 使用离散选择实验进行了一项横截面研究.
- 来自中国天津两家公立三级医院的211名注册护士参加了这次活动.
- 混合logit模型分析了收入,安全,患者合作,通勤时间和服务类型的偏好.
主要成果:
- 安全和保障 (30.89%) 和收入 (27.41%) 是护士最喜欢的属性.
- 患者和家庭合作 (18.47%),服务类型 (11.96%) 和通勤时间 (11.27%) 也很重要.
- 高级护士和未婚护士表现出不同的偏好,突出了异质性.
结论:
- 在互联网Plus护理服务中,注册护士优先考虑安全,保障和收入.
- 在服务设计和算法中,必须考虑护士之间的异质偏好.
- 优化这些服务需要承认和解决护士的各种优先事项,以提高效率和人文护理.
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