为老龄化做好准备:通过技术接受模型了解中年用户对人工智能聊天机器人的接受程度
Aoqi Wang1, You Zhou1, Haoming Ma1
1School of Nursing, Chinese Academy of Medical Sciences & Peking Union Medical College, Beijing, China.
Digital health
|October 9, 2024
概括
中年成年人对人工智能聊天机器人表示适度的接受,受易用性和社会规范的影响. 感知到的有用性是采用的关键,突出了为老龄化人口量身定制技术的需求.
科学领域:
- 老年学和人与计算机的交互
- 数字健康和人工智能应用
- 技术社会学技术的社会学.
背景情况:
- 越来越多的老年人群需要个性化技术来实现老龄化.
- 人工智能 (AI) 聊天机器人在医疗保健中提供类似人类的对话能力.
- 关于中年成年人接受人工智能聊天机器人的研究有限.
研究的目的:
- 探索中年成人对人工智能聊天机器人和影响因素的接受.
- 在这个人口群体中验证人工智能技术的技术接受模型2 (TAM2).
- 为智能系统的设计提供信息,以便老化良好.
主要方法:
- 在线问卷调查采用雪球采样.
- 基于TAM2的问卷,通过在线平台进行管理.
- 使用SPSS 26.0进行统计分析,有259个有效答案.
主要成果:
- 感知到的易用性,主观规范和用户形象显著影响使用AI聊天机器人的意图.
- 感知到的有用性完全介绍了主观规范和使用意图之间的关系.
- 观察到适度的接受水平,表明需要有针对性的干预措施.
结论:
- 定制人工智能技术对于中年成年人采用至关重要.
- 结果指导开发人员和决策者设计用户友好的AI.
- 技术能力对于老龄化准备至关重要,需要提高人工智能素养.
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