"这给了我新的活力":创新培训计划对员工体验和创新支持的感知影响
Summer Newell1, Sarah L Cutrona2,3, Megan Lafferty4
1Center to Improve Veteran Involvement in Care (CIVIC), VA Portland Health Care System, Portland, Oregon, USA.
Journal of health organization and management
|October 9, 2024
概括
退伍军人卫生管理局 (VA) 创新者网络 (iNET) 计划对员工体验产生积极影响,并促进创新. 这个计划可以帮助改善医疗保健工作者保留和患者护理.
科学领域:
- 医疗保健管理的管理
- 组织心理学 组织心理学
- 创新研究 研究 创新研究
背景情况:
- 医疗机构越来越多地寻求创新,但促进创新的计划往往没有对有效性和员工影响进行评估.
- 退伍军人健康管理局 (VA) 建立了创新者网络 (iNET),以支持改善患者护理和流程.
研究的目的:
- 评估参与者对iNET计划对工作场所体验的影响的观点.
- 评估iNET计划如何促进VA内部的创新.
主要方法:
- 从15个VA站点对50名参与者 (项目投资者,创新专家,领导力冠军) 进行了半结构化访谈.
- 采用了快速矩阵审查和混合感应/演分析,使用创新支持领域的理论框架.
主要成果:
- 大多数参与者报告了积极的影响:感觉重新充满活力,扩大机会,更新目标,改善领导关系和认可.
- 挑战包括时间限制和后勤问题;然而,程序资源提供了支持.
- 参与者的经验与支持好奇心,思想路径,催化领导力和多样化的团队的理论领域保持一致.
结论:
- 该iNET计划促进创新,并积极影响VA内部的员工体验.
- 创新培训计划可以成为一种有价值的工具,用于打击医疗保健工作者的倦怠,改善留守,并加强患者护理,特别是在流行病后.
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