解开转变:通过行为推理理论探索消费者对电子药房的采用或抵制
Agyemang Kwasi Sampene1, Cai Li2, John Wiredu3
1School of Management, Jiangsu University, Zhenjiang, Jiangsu, 212013, China. akwasiagyemang91@gmail.com.
BMC public health
|October 11, 2024
概括
消费者为了方便和节省成本而采用电子药房,但信任和安全问题阻碍了广泛使用. 了解这些因素是整合数字卫生服务的关键.
科学领域:
- 医疗保健管理的管理
- 医疗信息学 医疗信息学
- 消费者行为 消费者行为
背景情况:
- 随着数字技术的整合,医疗保健行业正在迅速发展.
- 电子药房 (e-pharmacy) 服务代表了消费者获得医疗产品的重大转变.
- 了解消费者关于采用电子药房的决策对于医疗保健系统的发展至关重要.
研究的目的:
- 评估影响采用和不采用电子药房服务的行为原因.
- 探索消费者对电子药房使用的好处和障碍的看法.
主要方法:
- 定性研究方法利用对28名受访者进行深入采访.
- 使用主题数据分析来解释丰富的上下文和叙事见解.
主要成果:
- 电子药房采用的主要驱动因素包括方便性,可访问性,处方管理,成本效益,物流和及时交付.
- 采用的重大障碍包括信任和安全问题,监管挑战,法律不确定性,缺乏互联网访问和隐私问题.
结论:
- 该研究提供了对电子药房采用行为决定因素的关键见解,弥合了理论和实践之间的差距.
- 预计这些发现将为电子健康的学术讨论提供信息,并指导将电子药房纳入传统医疗保健系统的实际策略.
相关概念视频
Social Proof
27.6K
Social proof is a form of persuasion based on comparison and conformity. People compare their behavior and actions to what others are doing and will change to conform to do what their peers do.
27.6K
Rational Emotive Behavior Therapy
43
Cognitive-behavioral therapies (CBTs) are grounded in the belief that our thoughts profoundly influence our emotions and actions. Advocates of CBT emphasize three core assumptions: first, that cognitions are identifiable and measurable; second, that they are central to psychological functioning; and third, that irrational or maladaptive beliefs can be replaced with rational and adaptive ones. This transformative approach to therapy has paved the way for specific models such as Albert...
43
Routes of Persuasion
63.9K
Persuasion is the process of changing our attitude toward something based on some kind of communication. Much of the persuasion we experience comes from outside forces. How do people convince others to change their attitudes, beliefs, and behaviors? What communications do you receive that attempt to persuade you to change your attitudes, beliefs, and behaviors?
63.9K
Obedience
32.8K
According to obedience research, we may harm others under the forceful pressures of an authority figure (Milgram, 1974). How about if the inappropriate orders were delivered with less force? The increasing interdependence between nurses and physicians compelled Hofling and his colleagues to explore nurses’ reactions to a potentially harmful medical request made by the perceived authority figure, the doctor (Hofling, Brotzman, Dalrymple, Graves, & Pierce, 1966). In this situation,...
32.8K
Persuasion Strategies
38.5K
Researchers have tested many persuasion strategies, including the foot-in-the door and the door-in-the-face techniques, in a variety of contexts. Ultimately, the principles are effective in selling products and changing people’s attitude, ideas, and behaviors (Cialdini & Goldstein, 2004).
38.5K
The Placebo Effect
6.1K
The placebo effect occurs when people's expectations or beliefs influence or determine their experience in a given situation. In other words, simply expecting something to happen can actually make it happen.
6.1K


