什么使得沟通有效,为谁? 通过结构方程建模,检查家庭护理工作人员之间的跨专业合作
Andreas Nielsen Hald1, Mickael Bech2, Ulrika Enemark1
1Department of Public Health, Aarhus University, Aarhus C, Denmark.
了解专业间沟通需要检查程序和上下文条件如何相互作用. 专业层面的因素对沟通有重大影响,根据护理环境和地点而有所不同.
科学领域:
- 医疗保健管理的管理
- 专业间沟通研究 专业间沟通研究
- 组织心理学 组织心理学
背景情况:
- 许多条件 (175+) 影响了专业间的实践,但它们的相互作用和对沟通的影响仍然不清楚.
- 在了解这些情况在不同专业群体和医疗机构之间如何变化方面存在差距.
研究的目的:
- 探索分类条件 (程序和背景,专业和组织层面) 对沟通的相互作用和影响.
- 分析这些影响的变化,按单位类型 (家庭护理与家庭护理) 和城市 (Herning与Holstebro).
主要方法:
- 使用了结构方程建模 (SEM).
- 数据来自丹麦家庭护理和家庭护理单位的395名员工和21名管理人员.
- 根据类型 (计划,背景) 和水平 (专业,组织) 分析的条件.
主要成果:
- 背景条件在专业和组织层面都强烈影响了项目条件.
- 专业水平的程序和背景条件对沟通产生了适度的影响.
- 组织层面的背景条件没有显著的影响,而组织层面的程序条件的影响很弱.
结论:
- 专业水平的课程条件对家庭护理和Holstebro的沟通影响最大.
- 专业层面的环境条件对家庭护理和赫宁的沟通影响最大.
- 调查结果提供了细微的见解,了解在不同环境中增强专业间沟通的具体条件.
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