情绪智能作为护士工作表现的关键能力:一项跨部门研究
Petros Galanis1, Aglaia Katsiroumpa1, Ioannis Moisoglou2
1Clinical Epidemiology Laboratory, Faculty of Nursing, National and Kapodistrian University of Athens, 11527 Athens, Greece.
Healthcare (Basel, Switzerland)
|October 16, 2024
概括
情绪智能显著提高了护士的工作表现,提高了任务完成和上下文贡献. 提高护士的情绪智能对于更好的医疗保健结果和更有弹性的劳动力至关重要.
科学领域:
- 护理 护理 护理
- 心理学 心理学 心理学
- 医疗保健管理的管理
背景情况:
- 情绪智能 (EI) 对于护士在苛刻的医疗环境中至关重要.
- 关于EI-工作绩效联系的研究有限,特别是在护士职业中.
- 提高护理质量和安全,特别是慢性病患者,需要了解影响护士表现的因素.
研究的目的:
- 研究情绪智能对希腊护士工作表现的影响.
- 分析特定EI方面与工作绩效不同方面之间的关系.
- 通过EI开发提供旨在提高护士绩效的干预措施的证据.
主要方法:
- 一项涉及希腊318名护士的横截面研究.
- 通过在线调查收集的数据,使用特征情绪智力问卷-简单表格 (TEIQue-SF) 和个人工作绩效问卷 (IWPQ).
- 采用多变量线性回归模型,根据人口和职业变量进行调整,并遵守STROBE指南.
主要成果:
- 情绪智能的所有四个方面 (幸福,自我控制,情绪,社交) 都与工作表现的提高有积极的相关性.
- 特定的EI方面显示出与任务和上下文性能有显著的积极关联.
- 更高的情感性和社交性与减少反生产性的工作行为有关.
结论:
- 情绪智能积极影响护士的工作表现,包括任务和上下文方面.
- 医疗保健组织应实施干预措施,以培养护士的情绪智能.
- 提高EI可以改善护士的表现,患者的结果,同情心,弹性和支持性的工作环境.
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