在COVID-19大流行期间使用技术的习惯和帮助经验:老年人之间的采访研究
Tina R Kilaberia1, Yuanyuan Hu2, Janice F Bell3
1Silver School of Social Work, New York University, New York, NY, United States.
JMIR formative research
|October 18, 2024
概括
在大流行期间,老年人增加了技术使用,在接受和使用技术的统一理论上得分更高,这与对基本服务的更大使用有关. 以前的习惯和支持是关键因素.
科学领域:
- 老年学是一门学科.
- 人与计算机的交互
- 技术社会学技术的社会学.
背景情况:
- 由于公共卫生措施和家庭庇护,COVID-19大流行需要在老年人中增加技术参与.
- 这项研究调查了老年人在疫情期间使用技术的主观经验,这是由于使用模式的改变所推动的.
研究的目的:
- 探索是否在技术接受和使用统一理论 (UTAUT) 上得分较高的老年人与得分较低的个人相比,表现出更好的技术使用和主观经验.
- 了解大流行对老年人技术采用和使用的影响.
主要方法:
- 一项涉及18名老年人 (平均年龄79岁) 的定性研究.
- 根据UTAUT问卷的得分,参与者被分为两组:得分较高的 (n=9) 和得分较低的 (n=9).
- 用流行率和主题分析来分析数据.
主要成果:
- 老年人通常表现出技术使用能力,无论他们的UTAUT分数如何.
- 获得较高分数的UTAUT组报告了远程医疗和必需品购物 (杂货,家居用品) 技术的使用增加.
- 认知困难仅由得分较低的UTAUT组报告,他们还显示了购物和健康信息获取技术使用的减少.
结论:
- 疫情促使老年人使用技术频率和方法发生变化,但并没有改变他们对技术的基本看法.
- 疫情前的技术习惯和援助的可用性显著影响了老年人在COVID-19危机期间如何利用技术.
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