从人文主义的角度来看,以患者为中心的精益医疗管理
Min Chen1,2,3, Qing Guan4,5,6, Jianmin Zhuang7,8
1School of Health Management, Fujian Medical University, Fuzhou, 350122, China. minchen@fjmu.edu.cn.
BMC health services research
|October 19, 2024
概括
将医学人文与精简医疗保健相结合,可以增强以患者为中心的服务. 这种方法提高了效率和质量,同时解决了对现代医疗保健系统至关重要的情感需求.
科学领域:
- 医疗保健管理的管理
- 医学人文学科 医学人文学科
- 以患者为中心的护理
背景情况:
- 医疗保健系统面临着老龄化人口和不断增长的需求带来的压力.
- 精益医疗改善了效率,但可能会忽视患者的情感需求.
- 整合医学人文提供了一个以患者为中心的解决方案.
研究的目的:
- 探索整合医疗人文与精益医疗保健.
- 开发一个以患者为中心的服务模式.
- 为了解决传统精益医疗保健的局限性.
主要方法:
- 在精益医疗保健中医学人文学的文献综述.
- 使用半结构面试进行的定性研究.
- 采访了中国一家三级医院的八名管理人员和医生.
主要成果:
- 集成增强了服务个性化,信任和团队满意度.
- 策略包括全面评估,改善沟通和人文专业发展.
- 通过科学评估和透明度解决精益医疗保健的利能力重点.
结论:
- 提出了一个以患者为中心的精益医疗保健模式,整合了医学人文.
- 提供了一个提高质量,效率和同情护理的框架.
- 支持中国公共医院改革,并作为国际参考.
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