支持住院患者在访客限制期间使用技术沟通的最佳实践:综合性审查
Stephanie Brown1, Jamie Guillergan, Eric Beedle
1Author Affiliations: The Johns Hopkins Hospital (Ms Brown, Ms Guillergan, Mr Beedle, Mr Gnie, and Ms Wormack) and Department of Nursing, Office of Nursing Professional Practice, The Johns Hopkins Health System, Baltimore, MD (Ms Rosenblum).
Computers, informatics, nursing : CIN
|October 22, 2024
概括
虚拟技术,特别是视频访问,在有限的访问期间增强了患者和护理伙伴的满意度和沟通. 结构化的虚拟圆和机构准备是医疗机构有效治疗沟通的关键.
科学领域:
- 医疗保健技术 技术 医疗保健 技术
- 护理信息学 护理信息学
- 患者沟通 患者沟通
背景情况:
- 随着COVID-19大流行,医疗保健领域在通信技术方面的创新得到了推动.
- 有限的访问需要探索患者和护理合作伙伴互动的替代方法.
研究的目的:
- 审查使用技术支持护士-病人-护理合作伙伴在限制访问期间的沟通的最佳实践.
- 综合关于医疗保健中有效的虚拟沟通策略的证据.
主要方法:
- 在四个数据库中对1902篇文章进行系统的文献综述.
- 使用约翰·霍普金斯大学基于证据的实践模型评估和综合23篇相关文章.
主要成果:
- 虚拟接触,特别是视频访问,显著提高了患者的满意度,并减少了焦虑.
- 结构化的视频圆形化增强了医疗保健团队,患者和远程护理合作伙伴之间的沟通.
- 机构支持,包括检查清单和专门的工作人员,优化虚拟通信环境.
结论:
- 虚拟访问为患者和护理合作伙伴提供了明显的好处,当面对面的访问有限时.
- 一致的主题支持虚拟访问的价值,并在各种技术中进行圆形化.
- 医疗机构应该将虚拟访问整合到标准护理提供中,以确保未来的准备.
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