Jenny H Kwon1, John R Bowblis2

  • 1Department of Sociology and Gerontology, Miami University, Oxford, OH, USA.

概括

养老院的星级评级与居民和家庭的满意度有着不完美的联系. 将消费者观点纳入公共报告可以帮助家庭做出更明智的护理决策.

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