护理人员的沟通偏好和主要语言的差异:一种定性研究
Christina R Fisher1, Stephanie L Bourque1, Mauricio A Palau1
1Department of Pediatrics, Section of Neonatology, University of Colorado School of Medicine, Aurora.
在新生儿重症监护室 (NICU) 中,有效的沟通至关重要. 这项研究强调了需要个性化,每日更新的需求,并确定了IV级NICU中西班牙语家庭的沟通差异.
科学领域:
- 新生儿护理 新生儿护理
- 医疗保健的沟通 医疗保健的沟通
- 定性研究是指质量研究.
背景情况:
- 有效的沟通对于新生儿重症监护室 (NICU) 中以家庭为中心的护理至关重要.
- 在IV级NICU的婴儿有复杂的需求,导致沟通挑战,特别是对于非英语家庭.
- 了解护理人员的经验对于改善NICU沟通策略至关重要.
研究的目的:
- 确定临床提供者与英语和西班牙语护理人员在IV级NICU之间的有效沟通的促进者和障碍.
- 探索父母在与医疗保健提供者沟通方面所经历的经验.
- 为制定有针对性的沟通干预措施提供信息.
主要方法:
- 定性现象学研究,涉及采访英语和西班牙语护理人员.
- 参与者是婴儿的护理人员,他们被录取到IV级NICU至少7天.
- 诱导性主题分析被用于从半结构面试中识别主题.
主要成果:
- 在参与者主要语言进行的19次采访中,出现了五个关键主题.
- 护理人员强调了个人联系的重要性,提供者对变化进行直接沟通,以及每日更新.
- 在西班牙语家庭中,在通信技术的使用和一致的第一语言沟通方面发现了差异.
结论:
- 确定了护理人员在IV级NICU中对提供者沟通的偏好.
- 西班牙语护理人员的沟通经历明显不同.
- 未来的干预措施应解决已识别的沟通障碍,以加强家庭参与.
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