应对工作场所冲突和培养创新行为:就业承诺的作用和社会工具性ESM利用
1School of Humanities, Jilin University, Changchun, China.
BMC psychology
|October 25, 2024
概括
工作场所冲突影响创新,但工作承诺和企业社交媒体 (ESM) 使用可以减轻负面影响. 欧洲社会机制缓和冲突
科学领域:
- 组织行为 组织行为
- 人力资源管理 人力资源管理
- 信息系统信息系统信息系统
背景情况:
- 工作场所冲突可能会对员工的态度和创新产生负面影响.
- 工作承诺对于调解员工对工作场所挑战的反应至关重要.
- 企业社交媒体 (ESM) 具有缓解冲突评估和促进创新的潜力.
研究的目的:
- 研究职业承诺的调解作用和社会工具ESM利用在职场冲突和员工创新之间的关系中的调节作用.
- 检查工作场所冲突,工作承诺,ESM和创新行为之间的复杂相互作用.
- 为了解组织如何利用这些因素来增强创新提供理论框架.
主要方法:
- 开发并测试了一种调节调解模型.
- 从447名员工那里收集经验数据.
- 使用统计分析来检查拟议的关系.
主要成果:
- 工作承诺在很大程度上调解了职场冲突和员工创新之间的关系.
- 社会工具的ESM利用有差异地缓解了工作场所冲突对工作承诺的影响.
- 通过就业承诺,ESM还缓解了工作场所冲突对创新的间接影响.
结论:
- 工作承诺和社会工具性ESM是管理工作场所冲突和促进创新的关键因素.
- 组织可以战略性地使用ESM,并专注于提高工作承诺,以培养更具创新性的工作环境.
- 这些发现提升了理论理解,并为组织战略和创新发展提供了实际影响.
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