在基于认知行为疗法的移动心理健康应用程序中挖掘用户评论的关键设计特征
Omar El-Gayar1, Mohammad Al-Ramahi2, Abdullah Wahbeh3
1Dakota State University, Madison, South Dakota, USA.
概括
这项研究分析了用户评论,以确定有效的认知行为疗法 (CBT) 移动应用程序的关键设计特征. 调查结果强调了六个关键要素,这些要素对于提高心理健康应用程序的成功和用户参与度至关重要.
科学领域:
- 数字健康数字健康
- 人与计算机的交互
- 心理学 心理学 心理学
背景情况:
- 认知行为疗法 (CBT) 移动应用程序在提高干预效率方面表现有前途.
- 对于这些快速增多的心理健康应用程序,存在有限的以用户为中心的设计准则.
- 这项研究解决了对CBT应用程序基于证据的设计原则的需求.
研究的目的:
- 确定成功的基于CBT的移动应用程序的关键设计特征.
- 为了利用应用程序评论的用户反来获得设计见解.
- 为开发更有效的数字心理健康工具提供信息.
主要方法:
- 分析了24902个四星和五星级应用程序评论.
- 审查文本的预处理和大图表示.
- 隐藏的迪里克莱特分配 (LDA) 主题建模和交互式可视化以识别设计主题.
主要成果:
- 从应用程序评论中识别了86个不同的主题,实现了高的评价者间可靠性 (科恩的卡帕=0.86).
- 六个主要的设计特征出现了:心理健康管理/支持,可信度,自我理解见解,治疗工具",救援会议"和个人成长.
- 这些功能共同有助于应用程序的有效性和用户满意度.
结论:
- 识别的高级设计特征为开发成功的CBT移动应用程序提供了基础框架.
- 这些见解可以引导开发人员创建更加以用户为中心和有效的数字心理健康解决方案.
- 这项研究提供了可行的建议,以优化基于真实用户体验的CBT应用程序设计.
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