弥合医疗保健中的语言差距:为较少使用的语言实施合格的医疗口译员计划
Michelle Mavreles Ogrodnick1, Mary Helen O'Connor2, Coco Lukas3
1Department of Learning Sciences Georgia State University, Atlanta, GA 30302, USA.
这个项目培训了社区成员成为缺乏服务的语言的合格医疗口译员 (QMI). 虽然在劳动力发展方面取得了成功,但对不太常见的语言的全职就业仍然是一个挑战.
科学领域:
- 获得医疗保健 获得医疗保健 获得医疗保健
- 医学翻译 医学翻译
- 健康 公平 卫生 公平
背景情况:
- 语言障碍为非母语英语的人创造了显著的医疗保健差异.
- 志愿者和安全网诊所往往缺乏足够的语言服务的资源.
- 移民和难民在获得文化和语言上适当的护理方面面临着独特的挑战.
研究的目的:
- 评估一项旨在培训和部署合格医疗口译员 (QMI) 的项目.
- 解决非母语英语的人,特别是那些说较少使用语言的人的医疗保健准入问题.
- 识别QMI劳动力发展的障碍和促进者.
主要方法:
- 为双语社区成员提供医疗口译员培训奖学金.
- 专注于语言培训,包括阿拉伯语,阿姆哈拉语,普什图语,达里语和缅甸语.
- 与实习生进行半结构面试,以评估他们的经验.
主要成果:
- 23人完成了培训,加入了QMI的员工队伍.
- 该计划在四个月内为66名患者提供了94小时的口译服务.
- 社区成员对QMI角色表现出了兴趣和能力.
结论:
- 该培训计划成功开发了一支合格的医疗口译员的劳动力.
- 社区对QMI角色有很高的兴趣和能力.
- 确保较少使用语言的口译员获得全职工作是一个重大挑战.
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