以患者为中心的方法来沟通耳鼻喉的进步:弥合知识差距
Rahul M Salunkhe1, Shradha R Salunkhe2, Rashmi Prashant3
1Department of Orthopaedics, Dr. D. Y. Patil Medical College, Hospital and Research Centre, Dr. D. Y. Patil Vidyapeeth, Pune, Maharashtra, India.
Journal of family medicine and primary care
|October 28, 2024
概括
有效的耳鼻喉 (ENT) 沟通可以提高患者的理解和满意度. 优先考虑明确,共享的决策和可访问的信息可以改善患者参与和ORT护理的结果.
科学领域:
- 医学沟通 医学沟通
- 患者与医疗服务提供者的关系
- 耳鼻喉科 耳鼻喉科 耳鼻喉科
背景情况:
- 有效的沟通对于耳鼻喉 (ENT) 医学中最佳的患者结果至关重要.
- 医疗保健提供者与耳鼻科患者之间经常存在知识差距.
- 这项研究探讨了在ENT进步中的以患者为中心的沟通策略.
研究的目的:
- 调查耳鼻喉科中以患者为中心的沟通方法.
- 弥合耳鼻治疗提供者和患者之间的知识差距.
- 评估患者对沟通的理解和满意度.
主要方法:
- 使用混合方法方法,包括调查,采访和医疗记录审查.
- 120名患者和40名耳鼻喉科医生参与了这项横截面观察性研究.
- 在1年的时间里收集了数据,分析了人口统计,理解,满意度和沟通主题.
主要成果:
- 患者报告对耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳,耳.
- 口头沟通是首选的方法,其次是书面材料和在线资源.
- 主要主题包括清楚沟通,共享决策和可访问信息的重要性.
结论:
- 以患者为中心的沟通显著提高了对耳鼻科医生护理的理解,满意度和参与度.
- 清晰的沟通,共享的决策和可访问的信息赋予患者权力.
- 这些策略改善了患者参与和耳鼻喉科的整体医疗保健结果.
相关概念视频
Barriers to Effective Communication II
3.6K
The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
3.6K
Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing
7.8K
Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
7.8K
Therapeutic Communication
4.4K
Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
4.4K
Patient-centered Care
2.0K
Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
2.0K
Communication
5.5K
Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.
5.5K
Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch
4.7K
The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
4.7K


