心理社会工作因素,工作压力和酒店管家的自我评估健康状况
M Esther García-Buades1, Maribel Montañez-Juan1, Joanna Blahopoulou1
1Department of Psychology, University of the Balearic Islands.
Workplace health & safety
|October 30, 2024
概括
酒店的管家经历了高的工作压力和不良的健康自我评价,由于要求工作和有限的资源. 心理社会因素,如工作节奏和领导者支持,显著影响他们的福祉.
科学领域:
- 职业健康 职业健康 职业健康
- 心理社会因素 心理社会因素
- 工作场所的幸福 工作场所的幸福
背景情况:
- 酒店清洁 (HHs) 是一个要求很高的职业,具有很高的身体和精神负担.
- 在这个女性化和不稳定的行业中,心理社会因素的研究不足.
- 这项研究调查了HH暴露于心理社会因素及其对工作压力和自我评估健康的影响.
研究的目的:
- 为了检查酒店管家在工作压力和不良自我评估健康的普遍性.
- 确定影响工作压力和健康的关键心理社会因素 (需求和资源).
- 提供工作场所干预措施的证据,以改善HH的职业健康.
主要方法:
- 在西班牙巴利埃里克群岛对926名酒店管家进行的横截面调查.
- 使用了哥本哈根心理社会问卷II (COPSOQ-II) 和国家健康调查.
- 采用描述性分析和层次线性回归模型.
主要成果:
- 工作压力的患病率为61.1%;自我评价的健康状况不佳为59.9%.
- 对工作需求的高度接触 (强烈的工作节奏,工作与生活冲突) 和一些工作资源 (角色明确性,社会支持).
- 工作节奏,工作生活冲突,国籍和领导者支持预测了工作压力;工作生活冲突和领导质量预测了自我评估的健康.
结论:
- 心理社会工作因素是酒店管家工作压力和自我评估健康的关键决定因素.
- 工作场所的干预措施应针对减少工作节奏和工作与生活冲突.
- 建议加强领导者支持,社区意识和领导质量,以改善职业健康.
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