听力损失或聋的年轻成年人的健康问题:聊天机器人开发的基础
Miriam Meng1, Hannele Hediger1, Alexandre de Spindler2
1Zurich University of Applied Sciences, School of Health Sciences, Institute of Nursing, Winterthur, Switzerland.
概括
听力损失的年轻人需要数字工具来解决归属感和幸福感. 应用程序应该专注于自我接受和力量,涵盖心理健康,生活方式和社会联系,以提高健康素养.
科学领域:
- 听力学和听力健康 听力学和听力健康
- 数字健康干预措施 数字健康干预措施
- 青少年和年轻人的健康
背景情况:
- 听力损失影响全球数百万人,影响了沟通和福祉.
- 数字健康工具可以提高健康素养,特别是在年轻人中.
- 了解特定需求对于为有听力损失的年轻人开发有效的数字支持至关重要.
研究的目的:
- 确定年轻成年人 (18-28岁) 面临的听力损失或聋的主要健康问题.
- 为此群体量身定制的对话代理 (聊天机器人) 推建议.
- 通知数字工具的开发,以支持有听力障碍的年轻成年人的福祉.
主要方法:
- 使用了多个嵌入式案例研究设计.
- 对有听力损失的年轻成年人进行聊天采访 (n=8).
- 进行了在线专家调查 (n=14) 来收集见解.
主要成果:
- 发现的中心现象是"尽管有听力损失,但归属感和感觉良好".
- 关键的影响因素包括尽管脆弱,但自我接受和对力量的渴望.
- 发现了重要的健康问题:抑郁症,物质使用,饮食,运动,隔离和艾滋病毒预防.
结论:
- 数字工具提供的信息必须简单,易于访问,并以视觉支持.
- 对于听力障碍者而言,对话助手应该是用户友好的,易于安装和直观的.
- 数字干预应优先考虑心理健康,并解决与听力损失的年轻人相关的一系列健康问题.
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