使用短消息服务聊天机器人进行对话参与,在全关节关节整形术后
Joshua P Rainey1, Emily A Treu1, Kevin J Campbell2
1Department of Orthopaedic Surgery, University of Utah, Salt Lake City, UT, USA.
Arthroplasty today
|November 1, 2024
概括
通过外科手术期间的聊天机器人进行对话分析,可以了解患者在关节置换手术后的结果. 聊天机器人查询主题和参与度与康复相关,有助于预测和管理患者需求.
科学领域:
- 整形外科手术 整形外科手术
- 数字健康数字健康
- 患者研究成果研究结果
背景情况:
- 骨科手术中的对话分析可以揭示患者的经验和结果.
- 这项研究探讨了在关节置换手术后患者与外科手术期间的聊天机器人的互动.
研究的目的:
- 评估患者与外科手术期间聊天机器人的接触.
- 为了确定聊天机器人查询主题是否与全膝盖或关节整形术后的结果相关.
主要方法:
- 对1338名接受膝盖或关节整形手术 (2020-2022) 的患者进行了回顾性分析.
- 记录的聊天机器人消息量和主题.
- 统计分析 (t 测试,奇方位,回归) 以将参与/主题与人口统计和结果联系起来.
主要成果:
- 再入院患者的聊天机器人互动较低 (3.9对12.7条消息).
- 与有关行走和止痛药断奶的问题相关的ED访问/遣返.
- 关于"练习"的查询与没有ED访问或再录取相关.
结论:
- 聊天机器人查询主题和参与度与关节管置换术后的患者结果有关.
- 对话分析可以为关节置换患者的术后过程提供宝贵的见解.
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