健康质量5.0:共同创造与此有什么关系?
1Leslee J. Thompson, is the chief executive officer at Health Standards Organization and Accreditation Canada in Ottawa, ON. She works as an executive-in-residence at the Rotman School of Management in the University of Toronto in Toronto, ON, and focuses on strategy and change leadership. A passionate champion of people-centred care, Leslee began her career as an intensive care unit nurse and has 30 years of experience as a senior executive in hospitals, health systems, the government and a global MedTech company. She has served on multiple public and private sector boards, including the International Society for Quality in Health Care.
患者参与医疗保健进展缓慢. 真正的共同创造,即患者和提供者平等合作,对于将卫生系统转变为以患者为中心和弹性至关重要.
科学领域:
- 医疗保健管理的管理
- 患者参与 患者参与
- 卫生系统研究 卫生系统研究
背景情况:
- 在过去的20年里,患者参与医疗保健的进展有限.
- 传统的医疗保健系统经常保持权力不平衡,阻碍了真正的患者参与.
- 整合多样化的患者知识仍然是医疗保健提供的一个重大挑战.
研究的目的:
- 分析患者参与医疗保健的缓慢进展情况.
- 强调患者和医疗保健提供者之间共同创造的关键需求.
- 确定成功全球实施以患者为中心的医疗保健的关键因素.
主要方法:
- 两十年来对患者参与策略的审查.
- 探索权力动态和知识整合方面的挑战.
- 通过全球实例识别成功因素.
主要成果:
- 在过去的20年里,患者参与的进展缓慢.
- 共同创造被认为是医疗保健转型的重要策略.
- 确定了全球患者参与影响的五个关键成功因素.
结论:
- 共同创造对于建立有弹性和高绩效的卫生系统至关重要.
- 整体和包容性的方法对于医疗保健转型至关重要.
- 患者的需求和经验必须是医疗保健系统设计和交付的核心.
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