紧急部门工作人员的福利干预措施:"必要"但"不足" - 一项现象学研究
Andrew Beckham1, Nicola Cooper2
1Emergency Department, Queens Medical Centre, Nottingham, UK andrew.beckham@nhs.net.
Emergency medicine journal : EMJ
|November 4, 2024
概括
紧急部门的工作人员发现,由于工作场所的需求,福祉干预是必要的,但往往不足. 通过组织变革和更好的支持来解决这些需求,对于改善员工福祉至关重要.
科学领域:
- 职业健康 职业健康 职业健康
- 心理学 心理学 心理学
- 医疗保健管理的管理
背景情况:
- 在英国急救部门 (ED) 工作人员中,压力和倦怠的高患病率.
- 全球对医疗保健专业人员健康干预措施的兴趣日益增长.
- 对英国ED工作人员对工作场所福祉支持的经验的理解有限.
研究的目的:
- 探讨英国急诊室工作人员对工作场所福祉干预措施的经验和看法.
- 识别ED环境中福祉倡议有效性的促进者和障碍者.
主要方法:
- 与来自不同专业背景的9名英国ED工作人员进行了半结构化采访.
- 用于分析超过12个月NHSED经验的参与者的叙事数据的现象学方法.
- 采访的重点是参与者的经验和对工作场所福祉干预措施的看法.
主要成果:
- 干预措施被认为是必要和有益的,但在质量和可访问性方面往往不足.
- 在ED环境中注意到可行性,并观察到越来越多的接受度和支持.
- 定义和测量的模糊性,以及临床和组织的限制,是重大挑战.
- 促进反思和领导角色建模成为重要因素.
结论:
- 在ED工作需求创造了一个悖论,需要但也限制有效的福祉干预.
- 需要进行组织变革,包括自我护理设施,受保护的反思时间和优质的发展机会.
- 对干预促进者的培训和积极的领导角色建模对于提高员工福祉至关重要.
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