在心脏病学远程医疗咨询期间患者与临床医生的沟通:可行性研究
Timethia J Bonner1, Bryant Noss2, Sharonne N Hayes3
1Robert D. and Patricia E. Kern Center for the Science of Health Care Delivery, Mayo Clinic, Rochester, MN, USA.
Journal of patient experience
|November 5, 2024
概括
这项研究发现,在虚拟心脏病诊所期间评估患者与医生的沟通是可行的. 虽然患者发现远程医疗可比于面对面的访问,但需要进一步的研究来解决沟通障碍.
科学领域:
- 心脏病学 心脏病学
- 医疗保健服务研究 医疗服务研究
- 数字健康数字健康
背景情况:
- 关于远程医疗心脏病学中患者与医生的沟通质量存在有限的研究.
- 远程医疗在取代面对面的临床接触方面的作用已经确立,但通信细微差别需要调查.
研究的目的:
- 评估使用虚拟心脏病接触来检查患者与医生的互动和沟通的可行性.
- 评估患者和心脏病专家对虚拟临床接触的看法.
主要方法:
- 远程医疗心脏病会议的音频和视频录制.
- 对患者和心脏病专家进行后面的电子调查.
- 沟通的定性分析和调查数据的统计分析.
主要成果:
- 11个患者-医生双重组参与;患者主要是非西班牙裔白人,而心脏病学家更为多样化 (63%是亚洲人).
- 85.7%的患者认为远程医疗与面对面的诊所可比.
- 所有的心脏病专家都报告了患者对虚拟体验的感知满意度.
结论:
- 通过虚拟心脏病会议检查患者与医生的沟通是可行的.
- 在远程医疗心脏病学中有效沟通的障碍需要在未来的大规模研究中进行识别和解决.
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