西班牙医院的组织文化和领导风格:对知识管理和效率的影响
María-Jesús Moreno-Domínguez1,2, Tomás Escobar-Rodríguez3, Yolanda-María Pelayo-Díaz1
1Department of Business Administration, University of Huelva, Huelva, Spain.
医院文化和领导力显著影响知识管理和效率. 与等级文化不同,具有变革性领导力的非民主文化最能增强这些领域.
科学领域:
- 医疗保健管理的管理
- 组织行为 组织行为
- 知识管理系统知识管理系统
背景情况:
- 医院文化和领导风格对于竞争优势至关重要.
- 成功实施知识管理对于医院的效率至关重要.
研究的目的:
- 确定组织文化和领导风格对知识管理和医院效率的影响.
- 使用模糊认知地图 (FCM) 评估潜在的场景.
主要方法:
- 通过采访21名医院管理专家收集数据 (2023年5月至9月).
- 开发了个人的认知地图,然后通过多标准决策达成共识.
- 使用增强型FCM方法将单个地图集成到单个FCM中.
主要成果:
- 层次文化与知识创造,管理和效率的减少有关.
- 忠实文化在知识创造,利用和效率方面取得了改进.
- 在adhocracy文化中的变革性领导力产生了最高的知识管理和医院效率.
结论:
- 宣传文化和转型型领导力是提高医院知识管理和效率的关键驱动力.
- FCM为分析医院组织动态提供了有价值的模拟工具.
- 研究结果提供了通过战略文化和领导力选择来改善医院绩效的实际参考.
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