滥用监督的隐藏成本:粗鲁,破坏和道德
Daomeng Guo1, Jinfeng Cheng2, Ghulam Hussain Khan Zaigham3
1School of Economics and Management, Hubei Engineering University, Xiaogan, Hubei, China.
BMC psychology
|November 6, 2024
概括
医疗保健中的滥用监督增加了工作场所的粗鲁和服务破坏. 强有力的职业道德可以减轻这些负面影响,保护患者的护理.
科学领域:
- 医疗保健管理的管理
- 组织行为 组织行为
- 医学伦理 医学伦理
背景情况:
- 滥用监督对医疗保健工作人员和患者护理产生负面影响.
- 了解机制和缓解因素对于医疗保健机构至关重要.
研究的目的:
- 检查滥用监督对患者指导的服务破坏的影响.
- 调查工作场所粗鲁的调解作用.
- 分析工作道德的温和效应.
主要方法:
- 收集了305名医院护士的数据.
- 使用结构方程建模 (SEM) 来测试拟议的模型.
- 进行了调节调解分析.
主要成果:
- 滥用监督显著增加了工作场所的粗鲁行为.
- 工作场所的粗鲁行为升级为服务破坏.
- 强有力的职业道德削弱了粗鲁和破坏之间的联系,作为一个缓冲器.
结论:
- 职业道德减少了滥用监督对服务的间接影响,通过粗鲁行为破坏服务.
- 伦理标准可以缓冲医疗保健中滥用监督的负面后果.
- 这些发现对医疗保健中的领导力和道德行为有实际意义.
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