评估患者对骨科创伤和选择性手术入院的理解和满意度
Shayan Zafar1, Andrew P Dekker2, Gur-Aziz Singh Sidhu3
1Orthopedics and Traumatology, Barts and The London School of Medicine and Dentistry, London, GBR.
Cureus
|November 6, 2024
概括
患者的理解和满意度是改善医疗保健结果的关键. 护士主导的诊所和创伤护理显示出更高的患者理解,这表明所有患者的沟通策略可以得到改进.
科学领域:
- 医疗保健的沟通 医疗保健的沟通
- 患者的治疗结果.
- 医学教育 医学教育
背景情况:
- 患者经常难以理解医疗信息,这会影响他们的满意度和结果.
- 患者满意度的变化需要探索影响理解的因素.
- 优化患者的理解和满意度对于改善医疗保健结果至关重要.
研究的目的:
- 评估患者在门诊环境中的理解和满意度.
- 通过不同的人口统计学来确定影响患者理解的因素.
- 分析患者群体之间的理解和满意度的差异.
主要方法:
- 一项基于问卷的研究在皇后医院伯顿进行.
- 骨科门诊参与者完成了一项调查,采用了规模化和开放式问题.
- 数据是在2023年9月的三周时间内收集的.
主要成果:
- 患者报告了高的平均理解 (90.34%) 和满意度 (96.20%).
- 护士主导的诊所比医生主导的诊所表现出明显更高的患者理解力 (p = 0.0377).
- 创伤患者表现出明显更好的理解 (p = 0.0167) 和满意度 (p = 0.0115).
结论:
- 优化患者的理解和满意度对于更好的健康结果至关重要.
- 从成功的护士带领诊所的因素应该被整合到医生带领的护理.
- 有效的沟通策略和教育方法,特别是对于创伤患者,需要进一步的研究和更广泛的应用.
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