德克萨斯州社区卫生中心对创伤信息护理 (TIC) 培训计划的评估:一个定性研究
Jihye Choi1,2, Efrat K Gabay1, Aimee Rachel3
1Center for Health Promotion and Prevention Research, School of Public Health, The University of Texas Health Science Center at Houston, Houston, TX, USA.
德克萨斯州的社区卫生中心实施了创伤信息化护理 (TIC) 培训. 这次临时评估发现,ICT培训改善了员工对患者护理和健康的看法,尽管在自我效能和领导力购买方面存在挑战,仍需进行全面的组织转型.
科学领域:
- 医疗保健管理的管理
- 组织心理学 组织心理学
- 公共卫生 公共卫生
背景情况:
- 德克萨斯州社区卫生中心协会于2019年4月启动了一项创伤信息化护理 (TIC) 计划.
- 该倡议的重点是通过培训和指导教练和冠军来改变组织文化.
- 本研究提供了参与者与ICT培训的经验的质量评估.
研究的目的:
- 了解参与者对ICT培训的经验和看法.
- 评估社区卫生中心ICT倡议的有效性.
- 识别组织ICT转型的促进者和障碍者.
主要方法:
- 通过Zoom与36名教练进行了半结构化的关键信息人采访.
- 采访涵盖了2020年2月至2023年4月期间的四个队列.
- 快速评估程序用于与数据收集一起进行分析.
主要成果:
- 关键主题包括对信息通信技术培训的感知需求,患者护理视角的转变以及对员工健康的更多支持.
- 参与者强调了各级员工参与和领导层买入的重要性.
- 确定的挑战包括缺乏自我效能和授权来培训他人.
结论:
- 一个创伤信息化的环境增强了以患者为中心的护理和工作人员的健康.
- 信息通信技术培训改善了培训人员对组织信息通信技术转型的态度和行为.
- 关于加强未来ICT培训的建议应纳入培训师的经验,以支持正在进行的转型工作.
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