应急部门虚拟分拣的考虑因素
Laila Nasser1,2, Emily Morris2, Irene Mathias2
1Sunnybrook Health Sciences Centre, Toronto, Ontario, Canada.
Healthcare management forum
|November 8, 2024
概括
使用人工智能 (AI) 的虚拟分拣对急诊室 (ED) 患者来说是有前途的. 解决技术素养和赢得医疗服务提供者/患者信任是成功实施的关键.
科学领域:
- 医疗信息学 医疗信息学
- 医疗保健中的人工智能
- 患者体验研究 研究研究
背景情况:
- 人工智能 (AI) 对远程急诊室 (ED) 患者分拣越来越感兴趣.
- 需要了解患者的态度和公平考虑,以便实施虚拟分拣.
研究的目的:
- 探索患者对加拿大ED的虚拟分拣的态度.
- 确定公平考虑因素,特别是在技术素养和年龄方面.
主要方法:
- 150名ED患者的横截面调查.
- 32名额外的ED患者进行了深入采访.
- 描述性统计和定性描述方法.
主要成果:
- 84.7%的患者会考虑虚拟分拣.
- 71.3%的人愿意通过虚拟方式寻求替代护理.
- 38.2%的60岁以上的患者需要帮助,这表明随着年龄的增长,对技术的信心下降.
结论:
- 虚拟分组是ED患者管理的一个可行的工具.
- 解决技术素养障碍和确保提供者/患者认可对于采用至关重要.
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