[牙科环境中的系统通信]
Christian Besimo1, Julia Ledergerber1, Ruth Besimo-Meyer1
1Klinik für Rekonstruktive Zahnmedizin, Universitäres Zentrum für Zahnmedizin Basel UZB. christiane.besimo@unibas.ch.
Swiss dental journal
|November 11, 2024
概括
医疗保健中的有效沟通,包括牙科设置,有助于管理患者的情绪. 本综述探讨了沟通中的安慰剂/安慰剂效应,并介绍了牙科学生的培训计划,以提高患者的护理.
科学领域:
- 医学沟通 医学沟通
- 牙科中的心理学.
- 患者与医生的关系
背景情况:
- 医疗或牙科环境中的患者经历了脆弱性,需要通过正念,系统性沟通来调节情绪.
- 安慰剂和安慰剂效应显著影响患者的体验和与医疗保健专业人员的互动.
- 了解这些影响对于改善患者的治疗结果和治疗联盟至关重要.
研究的目的:
- 审查医疗保健中口头,副口头和非口头沟通中的安慰剂和安慰剂效应.
- 分析这些影响对患者及其与牙科和医疗专业人员的关系的影响.
- 引入旨在为牙科学生提供有效沟通技能的培训课程.
主要方法:
- 在临床沟通中对安慰剂和nocebo效应的文献综述.
- 在牙科和医疗患者互动中分析沟通策略.
- 对牙科学生的系统性沟通培训课程的描述.
主要成果:
- 口头,副口头和非口头沟通道是安慰剂和无效果效应的重要载体.
- 这些影响可能会深刻影响患者的感知,治疗坚持和整体满意度.
- 描述的培训课程有效地提高了学生的沟通能力和对这些现象的理解.
结论:
- 清醒,系统性沟通对于在脆弱的医疗保健环境中管理患者的情绪至关重要.
- 医疗保健专业人员的沟通方式直接影响着安慰剂和nocebo效应,影响患者的护理.
- 专注于以解决方案为导向的沟通的培训计划可以提高牙科专业人员应对这些影响的能力,并促进更好的患者关系.
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